Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: January 1, 2024

This Privacy Policy explains how Outdoor Lovers Bed & Breakfast

(“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website, contact us, or make a reservation with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, submit a reservation inquiry, or book a stay, we may collect:

Full name, Email address, Phone number, Home address, Reservation details, Names of guests in your party, and Payment information (processed securely through third-party booking/payment providers), and any information you voluntarily provide in messages or special requests.

Our reservation process may require your address, phone number, email address, and guest names.

2. Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

IP address, Browser type, Device information, Pages visited, Date and time of visits, Cookies and analytics data

3. How We Use Your Information

We use your information to:

Process and manage reservations, Communicate with you about your stay, Respond to inquiries and customer service requests, Send booking confirmations or updates, Improve our website and guest experience, Comply with legal and regulatory obligations, and prevent fraud or misuse of our services.

We do not sell your personal information to third parties.

4. Booking Platforms & Third-Party Services

Reservations may be processed through Booking Platforms such as:

Booking.com

and Booking Platforms and Third parties may be placing and reading cookies on the browsers of web-site users, or using web beacons or similar technologies to collect information in connection with the Google Customer Reviews program;

These third parties may collect and process your information according to their own privacy policies. Specifically, Google may receive information about transactions conducted on Outdoor Lovers Bed & Breakfast’s Site.

We encourage you to review their policies and those of Third parties and any associated Booking Platforms before completing a reservation.

Our website may also contain links to external websites. We are not responsible for the privacy practices or content of those external sites.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

Improve website functionality, Analyze website traffic, Understand visitor behavior and Enhance user experience.

You can disable cookies through your browser settings, although some website features may not function properly.

6. Data Storage & Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only as long as necessary to:

Fulfill reservation and hospitality services, Meet legal, tax, or accounting requirements, Resolve disputes or enforce agreements, 

When no longer required, information is securely deleted or anonymized.

8. Your Rights

Depending on applicable privacy laws, you may have the right to:

Access your personal information, Correct inaccurate information, Request deletion of your information, Withdraw consent where applicable, or Request information about how your data is used.

To exercise any of these rights, please contact us using the information below.

9. Children’s Privacy

Our website and services are not directed toward children under the age of 14. We do not knowingly collect personal information from children without parental consent.

10. International Visitors

If you are visiting our website from outside Canada, please note that your information may be processed and stored in Canada where privacy laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Outdoor Lovers Bed & Breakfast

2661 2nd Avenue

Port Alberni, BC V9Y 1Z6

Canada

Phone: 778-814-7829 / 778-321-7829

Email: merlynent@proton.me

Website: https://outdoorloversbandb.com/

We'd love to hear from you

Get in touch with Bill or Milly with any questions.

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